Terms and Conditions

Effective Date: 15th July 2023

These Terms and Conditions (“Terms”) govern your use of the website raksontopiwala.com (the “Website”) and the purchase of customized caps from Rakson Topiwala Kraft Private Limited (“we,” “us,” or “our”). By accessing and using the Website or placing an order, you agree to be bound by these Terms. If you do not agree with these Terms, please refrain from using our Website.

  1. General 1.1 Eligibility: By using the Website, you represent that you are of legal age and have the legal capacity to enter into a binding contract. 1.2 Use of Website: You may browse and use the Website for personal and non-commercial purposes. You must not use the Website for any illegal or unauthorized purposes. 1.3 Account: If you create an account on our Website, you are responsible for maintaining the confidentiality of your account information and restricting access to your account. You agree to accept responsibility for all activities that occur under your account.
  2. Product Information 2.1 Product Descriptions: We make every effort to accurately display product information, including descriptions, colors, and customization options. However, we do not warrant that the product descriptions or other content on the Website are accurate, complete, reliable, current, or error-free. 2.2 Pricing: The prices displayed on the Website are subject to change without prior notice. We reserve the right to modify or discontinue any product at any time. 2.3 Customization: You are responsible for providing accurate customization details when placing an order. We will not be held liable for any errors or inaccuracies in the customization requested by you.
  3. Order Placement and Acceptance 3.1 Placing an Order: By placing an order through our Website, you make an offer to purchase the selected products in accordance with these Terms. We reserve the right to accept or reject any order at our sole discretion. 3.2 Order Confirmation: After placing an order, you will receive an order confirmation email acknowledging receipt of your order. This email does not constitute acceptance of your order but is for informational purposes only. 3.3 Order Acceptance: The acceptance of your order and the formation of a contract between you and us will occur when we dispatch the ordered products to you and send a confirmation email containing the tracking details. 3.4 Order Cancellation: We reserve the right to cancel or refuse any order for any reason, including but not limited to product unavailability, inaccuracies in pricing or product information, or suspected fraudulent activity.
  4. Payment and Pricing 4.1 Payment: Payment for the ordered products must be made at the time of placing the order. We accept payment through the provided payment methods on the Website. 4.2 Pricing: The prices displayed on the Website are exclusive of any applicable taxes, shipping, and handling charges, which will be added to the final order total. We make reasonable efforts to ensure the accuracy of pricing information but cannot guarantee that errors will not occur. In the event of a pricing error, we reserve the right to cancel the order or adjust the price accordingly.
  5. Shipping and Delivery 5.1 Shipping: We will make reasonable efforts to ship the ordered products to the address provided by you within the estimated delivery timeframe. However, we are not responsible for any delays or failures in delivery caused by unforeseen circumstances or events beyond our control. 5.2 Shipping Charges: Shipping charges, if applicable, will be communicated to you during the checkout process. You are responsible for paying any applicable shipping charges. 5.3 Risk of Loss: The risk of loss or damage to the products passes to you upon delivery.
  6. Intellectual Property 6.1 Ownership: All content on the Website, including text, graphics, logos, images, and software, is the intellectual property of Rakson Topiwala Kraft Private Limited and protected by copyright, trademark, and other applicable laws. 6.2 Limited License: You are granted a limited, non-exclusive, non-transferable license to access and use the Website solely for personal and non-commercial purposes.
  7. Limitation of Liability 7.1 Disclaimer: To the maximum extent permitted by law, we disclaim all warranties, representations, and conditions, whether express or implied, regarding the products and the use of the Website. 7.2 Limitation of Liability: In no event shall Rakson Topiwala Kraft Private Limited be liable for any direct, indirect, incidental, special, or consequential damages arising out of or in connection with the use of the Website or the purchase of products, even if we have been advised of the possibility of such damages.
  8. Governing Law and Jurisdiction These Terms and any disputes arising out of or in connection with these Terms shall be governed by and construed in accordance with the laws of India. Any legal actions or proceedings relating to these Terms shall be brought exclusively in the courts located in Pune, Maharashtra.
  9. Contact Us If you have any questions, concerns, or inquiries regarding these Terms or any other matter, please contact us at: Rakson Topiwala Kraft Private Limited Cts-1062, Shop No.6, New Nana Peth, Pune-411002 Email: raksontopiwala@gmail.com

These Terms constitute the entire agreement between you and Rakson Topiwala Kraft Private Limited regarding the use of the Website and the purchase of products, superseding any prior agreements or understandings.

By using our Website and placing an order, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.