Privacy Policy

Effective Date: 15th July 2023

This Privacy Policy describes how Rakson Topiwala Kraft Private Limited (“we,” “us,” or “our”) collects, uses, discloses, and protects the personal information of users (“you” or “your”) who visit and interact with our website, raksontopiwala.com (the “Website”). We are committed to protecting your privacy and ensuring the security of your personal information in accordance with applicable data protection laws, including the General Data Protection Regulation (GDPR).

  1. Information We Collect: 1.1 Personal Information: We may collect personal information from you when you visit our Website, place an order, or interact with us. This may include your name, email address, contact number, billing and shipping address, and payment details. 1.2 Usage Data: We automatically collect certain information about your use of the Website, such as your IP address, device information, browsing activity, and referral sources. This information helps us analyze trends, administer the Website, and improve our services.
  2. Use of Information: 2.1 Personalization: We use your personal information to personalize your experience, respond to your inquiries, and provide you with customized cap products and services. 2.2 Order Processing: We use your personal information to process and fulfill your orders, including order confirmation, delivery, and customer support. 2.3 Communication: We may use your contact information to send you updates, promotional offers, newsletters, and other relevant communications related to our products and services. You can opt-out of these communications at any time. 2.4 Legal Compliance: We may use your personal information to comply with applicable laws, regulations, and legal processes.
  3. Data Sharing and Disclosure: 3.1 Third-Party Service Providers: We may engage third-party service providers to perform various functions on our behalf, such as payment processing, shipping, and marketing. These service providers have access to your personal information only to the extent necessary to perform their functions and are obligated to maintain its confidentiality. 3.2 Legal Requirements: We may disclose your personal information if required by law, court order, or governmental authority, or if we believe such disclosure is necessary to protect our rights, safety, or property, or the rights, safety, or property of others. 3.3 Business Transfers: In the event of a merger, acquisition, or sale of our business or assets, your personal information may be transferred as part of the transaction. We will notify you via email or prominent notice on our Website about any change in ownership or use of your personal information.
  4. Data Security: We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
  5. Your Rights: You have certain rights regarding your personal information under the GDPR, including the right to access, correct, delete, restrict processing, and receive a copy of your personal information. To exercise these rights or for any privacy-related inquiries, please contact us using the information provided in Section 8 (Contact Us).
  6. Data Retention: We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
  7. Cookies and Tracking Technologies: We use cookies and similar tracking technologies to enhance your browsing experience, analyze trends, and improve our Website. You can modify your browser settings to refuse cookies or alert you when cookies are being used.
  8. Contact Us: If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us at: Rakson Topiwala Kraft Private Limited Cts-1062, Shop No.6, New Nana Peth, Pune-411002 Email: raksontopiwala@gmail.com

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We encourage you to review this page periodically for the latest information on our privacy practices.

By using our Website, you acknowledge that you have read and understood this Privacy Policy and consent to the collection, use, and disclosure of your personal information as described herein.